Frequently Asked Questions (FAQ)

If you have any questions which are not answered here please don’t hesitate to contact us with your question.  Usually we are pretty quick at turning them around.

Covid-19 (Coronavirus) Mitigations

Birthlight has adapted most of its courses to the current unfortunate reality which Covid-19 has created. Therefore, most of our courses are via livestream Zoom sessions for the time-being. These livestream Zoom sessions are video-conferencing sessions with a live tutor who presents the course to participants who are connected to the meeting via Zoom. An internet connection is necessary to attend this type of course. Zoom accomodates a multitude of devices including desktop computer, laptop, mobile/smart phone, tablet, ipad, etc. You may check the system requirements of Zoom to see if your device can accomodate Zoom technology but most normal devices nowaday are easily accomodated. See below “How can I join a Zoom meeting?” and “How can I test my device with Zoom”.

What is the difference between the various course formats – e.g. “Face-to-face Blended” and “Livestream Blended” course formats?

In the course descriptions on this website (Perinatal Yoga, Aqua Yoga, Baby Yoga, Baby Swimming, and Well Woman) we use various terminology in the “Format and Duration” subsection of each course.  The format for these blended courses takes advantage of an “online learning component” which means it will have online reading, quizzes, videos, etc to complete (via this website).  Please see our shop’s product description for your course to see if it includes the online learning component or not. This online component may or may not be combined with our classic  face-to-face training courses and/or our new livestream training courses (using Zoom to provide live contact hours between tutor and participants).  The online learning component uses a specialised Learning Management System on this website to give the  participants tutor-led online reading, quizzes, videos and assignments to be done outside of the contact sessions (when you purchase a course you receive access to these course materials).  The blended course covers the same amount of material (no more, no less usually) than the classic face-to-face course of yesteryear but just using the blended format (i.e. the printed course manual has now been put in online format). 

Here are the terms we are using on our course pages:

  1. Livestream – is a course in which all the sessions use Zoom (or similar) to give the tutor live contact hours with the participants.  Please note : participants will be required to have an internet connection and Zoom working on either a computer, or laptop, or tablet, or phone, etc..  This allows participants to take a course without the normal expense of travel, food, and lodging thus saving time, money, etc while still maintaining live, interactive sessions with a tutor via Zoom.   Contact us if you have questions.
  2. Face to Face (F2F) – a Birthlight course in which all sessions of the course meets in face-to-face meetings
  3. Livestream Blended – is a course in which all the sessions use a livestream Zoom video conference to connect participants and also includes a supplementary online learning component (e.g. online readings, videos, quizzes, etc). .  Please note : participants will be required to have an internet connection and Zoom working on either a computer, or laptop, or tablet, or phone, etc..  This allows participants to take a course without the normal expense of travel, food, and lodging thus saving time, money, etc while still maintaining live, interactive sessions with a tutor via Zoom.   Contact us if you have questions.
  4. Face to Face Blended – a Birthlight course in which all sessions of the course occur in face-to-face meetings and include a supplementary online learning component (e.g. online readings, videos, quizzes,etc).
  5. Livestream F2F – has some face-to-face sessions and some livestream contact hours

The online learning component, LearnDash, enhances a course by using online reading, videos, audio, quizzes, etc. in order to aid the participants learning. If the course includes this then it will be stated in the description of the course in our online shop.

You may be wondering why all the bother with livestream and blended courses – what’s wrong with just face-to-face courses.  But with all the uncertainty surrounding covid19 and the limits on face-to-face contact the livestream courses have become necessary.  These courses also have the benefit that they can save the expense of travel and lodging incurred in the face-to-face courses.  The livestream recording (done interactively with a live tutor) is then made available usually afterwards for participants to refer to.  Also, the online component material can be referenced after the course as well which is a great advantage.

How does one book a training course?

To book a training course please go to our training course listing page to find a course or if necessary first read about the training courses to see which one is most appropriate for your needs – Perinatal Yoga (Pregnancy Yoga), Aqua Yoga, Baby Yoga, Baby Swimming, Well Woman Yoga.  If you do not see your course listed please feel free to contact us or telelphone the office (Tel. 012233 62288) to see when the next course will be available.

How do I become a member?

Birthlight membership may be purchased for an annual fee. There are two types of membership plans:

Both can be purchased from our shop .  Membership comes with a good number of membership benefits which include:

  • £35 discount on standard courses
  • £5 discount on shorter CPD courses
  • 10% discount on physical products in the shop
  • the opportunity to list yourself on our directory of members on this website (including your name, contact details, location, website link, facebook link, instagram link, youtube link, photos, qualifications, etc). This is good for the Google ranking of your own website.
  • regular newsletters (approximately quarterly)

These are just some of the benefits.

What are the benefits of becoming a member of Birthlight?

Birthlight membership is renewable annually. Membership may be purchased from our shop and comes with a good number of membership benefits which include:

  • £35 discount on standard courses
  • £5 discount on shorter CPD courses
  • 10% discount on physical products in the shop
  • the opportunity to list yourself on our directory of members on this website (including your name, contact details, location, website link, facebook link, instagram link, youtube link, twitter link, photos, qualifications, etc). This is good for your Google ranking of your own website.
  • regular newsletters (approximately quarterly)

These are just some of the benefits.

How do I get listed on the “Directory of Teachers” on this website?

Who may be listed?

The Directory of Birthlight Teachers lists all Birthlight teachers who are current members and have at least one full qualification. Firstly, since membership is payable annually then you must have a paid-up Birthlight membership in order to qualify to be included in the directory. Secondly, you must have a full qualification in at least one teaching area in order to be listed as well. This means that if you have completed Baby Yoga 1 then you do not have a full qualification as the full qualification consists of Baby Yoga 1 & 2. Without the second part being completed then there is no full qualification. Birthlight warmly encourages you to complete your qualification and we will assist you as much as possible in order to help you complete your qualification. We can offer instalment payments for courses in order to help students to complete their qualification. You may purchase Birthlight membership. And if you qualify then you may list yourself in the Birthlight directory. Contact us with any further questions.

The advantages of being listed

Anyone who lists themselves in the Birthlight Directory may list their contact details, a brief description of the type of courses you offer, and provide weblinks to all your pages (website, facebook, twitter, instagram, etc). According to our stats our website receives about 21,000 impressions a month and so has high visibility on Google and other search engines. Therefore, Directory entries will give you higher visibility with potential clients as well as increase your own Google Page Rank when you link to your site from our high-ranking website.

Where can I find the training and teacher resources that used to be on the old site?

The resources for completing coursework and for teaching Birthlight classes can be found on the old course resources website (birthlight-training.com) (which we are in the process of moving over to this new website).  There you can find resources for helping you complete coursework and for helping you run your own business and classes (promotion, setup, etc.).  Access is only for those who have been given a login for that resource in the past. If you are relatively new (and do not have a login for that website) then please access the coursework resources on this site by going to your account dashboard and then clicking on “My Membership” link. A page with links to coursework resources will appear. If you do not see a link to the area which you need resources the please contact us.

How do I join a Zoom meeting?

We recommend to click the link in the email we send you and then click “JOIN” which will send you to the screen below where you should then click “join from your browser”. Also, Please see Zoom’s video about how to join a Zoom meeting if you are experiencing difficulty. Also, if you would like to test this then see the next entry below this one for a test link

How can I test to see if my device works with Zoom?

You can try a test meeting with Zoom on the computer/device you would be using on the day to see if everything connects error-free. Most modern devices work without a problem but it is always best to check. If have have trouble connecting on your device please check Zoom’s system requirements.

What computer system requirements do I need in order to take a livestream Zoom course?

Most of today’s computers, tablets, ipads, mobile phones, etc meet Zoom requirements but just in case you have something on the older side then you may check Zoom’s system requirements.

What does CPD mean?

CPD stands for “Continuing Professional Development” – it is the learning activities that professionals utilize in order to progress and develop in their area of professional interest. Usually CPD credits are given for attending a CPD course which can sometimes keep a qualification alive and active.  In this case Birthlight offers certain courses as CPD’s for such professionals (e.g. health professionals, yoga instructors, etc) so that they can fulfil certain requirements such as maintaining their Birthlight qualifications or simply for their own professional development.

I was registered for a course by a spouse, partner, friend or employer? What do I need to do?

If you’ve been registered for a course by someone else (e.g. spouse, partner, friend, employer, etc) then chances are the account which was setup on our website was setup in their name and with their credentials (e.g. name, address, username, email address, etc.). Because they may have used their own contact details (name, address, email, etc) then once registered they or you should contact us so that we can get in touch with you because you may want to update the information in your user profile on our system. Otherwise, course materials/info such as printed manuals, emails, etc may end up going to the wrong person/address.

I bought a course or membership on behalf of someone else. What do I need to do now?

Please see the above entry and contact us if this is the case.

I recently renewed my membership via paypal but just got an email saying that my membership expired/is due – what gives?

We highly recommend purchasing or renewing your membership through our website system if possible because then your purchase/renewal will go straight into our website membership system. You may send us payment directly to our paypal account but then it has to be manually processed by our admin office which takes time. So, just beware that if you purchase/renew directly with paypal the lagtime for getting that into website system may result in an automatically generated email being sent out saying that your membership renewal is due simply because the manual updates haven’t been done yet.

Why does my profile on this website say that I have less courses completed than I really do?

The profile on this website is only keeping track of courses taken through our LearnDash course system on this website (online course component). Have no fear, we have all your Birthlight courses recorded on our other database in the office.